Missions & Values


Our Mission

Neighborhood House (legally Rochester Area Neighborhood House Inc.), a nonprofit human service organization founded by communities of faith in 1968, assists our neighbors during times of hardship. We collaborate with the community and other social service providers to help those neighbors in financial crisis toward self-sustainability. Life circumstances can change everything for anyone. Neighborhood House recognizes the basic need of residents in crisis and responds with emotional and financial assistance.  We assist families and individuals in crisis move toward long-term success through rent and utility financial assistance, food, clothing, counseling, a bike program, transportation services, educational classes such as financial education, budgeting help, job coaching, resume building, parenting classes and computer literacy skills training. Neighborhood House believes that neighbors helping neighbors is the model of a strong community.

Our Core Values

Respect – All people are treated with respect and without discrimination.

Accessible Assistance – People who are in need of basic human services will receive high quality, prompt and compassionate assistance.

Network – We build on the resources of the faith based, civic and business communities to meet the needs of our neighbors.

Honesty – We conduct ourselves with integrity by acting at all times in a consistent, transparent, responsible and fiscally prudent manner.

Inclusivity – We collaborate with other human service providers to bring additional assistance, if needed, to our neighbors.